Technical Support

Technical Support

We’ve Got You Covered! We Provide Comprehensive Support For Our Customers Via Ticket, Email and Phone!

The fastest way to receive a resolution on your support questions would be to send us an email with a comprehensive problem description and also steps or evidence (screenshots help!) that will allow our engineers to get a clear picture of the problem. This way our engineers can identify the issue as quickly as possible.
 
Support Hours: 9am – 6pm Monday to Friday, Singapore Time

Phone Number: +65 6100 8026

Support Ticket: Submit a Support Ticket
 

Customers that want to sign up for Support or Managed Services plans can also contact us here.

Account Management: sales@etrix.com.sg